Our Store

Yuranka Games is more than just a store; it's a passion project born from our love for Trading Card Games (TCGs) and a deep-rooted nostalgia for the days when children had "third places" to engage in non-sports related activities. What began as a haven for TCG enthusiasts has blossomed into a diverse gaming paradise. Today, we proudly offer a wide array of entertainment options, including board games, video games, and tabletop gaming, along with exciting events for all ages. At Yuranka Games, we're not just selling games; we're cultivating a community and keeping the spirit of play alive for generations to come.

Our Vision

At Yuranka Games, we envision a future where gaming brings people together, fostering connections and creating lasting memories. We see ourselves as pioneers in the Latvian gaming landscape, expanding beyond our current location to bring the joy of TCGs and other gaming experiences to communities across multiple counties. Our vision is to establish Yuranka Games as the premier destination for gaming enthusiasts of all kinds, creating a network of welcoming spaces where passion for games is celebrated and new friendships are forged.

Our Mission

Our mission at Yuranka Games is threefold:

1. To provide a diverse and inclusive gaming environment that caters to enthusiasts of all ages and interests, from TCG aficionados to board game lovers and video game players.
2. To expand our reach across Latvia, bringing the excitement of TCGs and other gaming experiences to new communities and helping to establish gaming as a mainstream hobby.
3. To foster a sense of community and belonging, creating a "third place" where people can come together, share their passions, and create lasting memories through the power of play.

Our Policies

• Legal Notice

  Company Information

  SIA "Yuranka Games"
  Registration No.: 40203481480
  VAT No.: LV40203481480
  Legal Address: Krišjāņa Barona iela 80-16A, Rīga, LV-1001
  Office Address: Matīsa iela 25, Rīga, LV-1001
  Email: support@yuranka.com

  Legal Disclaimer

  The information provided by Yuranka Games ("we," "us," or "our") on store.yuranka.com (the "Site") is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

  Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.

  Intellectual Property Rights

  All intellectual property rights, including copyrights, trademarks, service marks, trade names, logos, and domain names, as well as any other rights in and to our Site and its content, are owned by or licensed to Yuranka Games. These rights are protected by intellectual property laws and treaties. Unauthorized use of any of these rights is strictly prohibited.

  External Links Disclaimer

  The Site may contain (or you may be sent through the Site or our mobile application) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us.

  We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site or any website or feature linked in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

  Limitation of Liability

  To the fullest extent permitted by applicable law, in no event shall Yuranka Games be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any damages whatsoever including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the Site, with the delay or inability to use the Site or related services, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the Site, or otherwise arising out of the use of the Site, whether based on contract, tort, negligence, strict liability or otherwise, even if Yuranka Games has been advised of the possibility of damages. If you are dissatisfied with any portion of the Site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the Site.

  Governing Law

  These Legal Notices and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Latvia.

  Changes to This Legal Notice

  We reserve the right to update, change, or replace any part of this Legal Notice by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

  Contact Information

  If you have any questions about this Legal Notice, please contact us at:

  Email: support@yuranka.com
  Address: Krišjāņa Barona iela 80-16A, Rīga 1001, Latvia

  Thank you for visiting Yuranka Games.

• Privacy Policy

  Privacy Policy

  This Privacy Policy describes how Yuranka Games (the "Site", "we", "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from store.yuranka.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

  Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

  Changes to This Privacy Policy

  We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

  How We Collect and Use Your Personal Information

  To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

  In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

  What Personal Information We Collect

  The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

  Information We Collect Directly from You

  Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number
  • Account information including your username, password, security questions
  • Shopping information including the items you view, put in your cart, or add to your wishlist
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services

  Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

  Information We Collect through Cookies

  We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

  Information We Obtain from Third Parties

  Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you

  When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

  Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

  How We Use Your Personal Information

  Providing Products and Services

  We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges, and to enable you to post reviews.

  Marketing and Advertising

  We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

  Security and Fraud Prevention

  We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

  Communicating with You

  We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

  How We Disclose Personal Information

  In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  With vendors or other third parties who perform services on our behalf, including:

  • Shopify for our e-commerce platform (processing orders, payments, and store management)
  • GoDaddy for web hosting services and infrastructure
  • Google App Scripts for data processing and automation
  • Heroku for proxy server infrastructure and application hosting
  • Payment processors, fulfillment partners, and customer support providers

  These service providers are only authorized to use your personal information as necessary to provide services to us and are required to maintain the confidentiality and security of the data they process.

  Children's Data

  The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. During registration, users must confirm they are either above 18 years of age or have parental permission by checking a mandatory checkbox. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

  Despite these precautions, if we learn that we have inadvertently collected personal information from a child under age 18 without appropriate parental consent, we will promptly delete that information. If you believe we might have any information from or about a child under 18 without proper consent, please contact us immediately using the contact information provided in this policy.

  Security and Retention of Your Information

  Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

  How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

  International Data Transfers

  We use service providers based around the world to provide you with our Services. This means that your personal information may be transferred to and processed in countries outside the European Economic Area (EEA), including:

  • The United States (for services provided by Google, Heroku, and GoDaddy)
  • Other countries where our service providers may operate

  When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, including:

  • Relying on European Commission adequacy decisions where applicable
  • Using Standard Contractual Clauses approved by the European Commission
  • Implementing appropriate technical and organizational measures to protect your personal information

  You can request more information about these safeguards by contacting us using the details provided in the Contact section of this policy.

  Your Rights and Choices

  Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt Out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws.
  • Right to Limit and/or Opt Out of Use and Disclosure of Sensitive Personal Information: You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

  For data rights requests and other privacy-related inquiries, we will respond within 30 days of receiving your request. If additional time is needed due to complex requests or high volume, we will notify you within the initial 30-day period and may take up to an additional 60 days to complete your request.

  Managing Communication Preferences

  We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

  Complaints

  If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

  Contact

  Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@yuranka.com or contact us at Krišjāņa Barona iela 80-16A, Rīga 1001, Latvia.